About
Sales & Operations professional with 2+ years of proven experience driving revenue, managing client relationships, and optimizing inventory. At MG Furniture Mart, I handled 20+ customers daily, consistently exceeded sales targets, and business development and eAuction(MSTC), I bring sharp communication, a strong work ethic, and the ability to deliver results in fast-paced environments. Currently completing B.Com (Expected Apr 2026), bilingual in Hindi and English
Work
MG Furniture Mart
|Sales Executive & Customer Service Assistant
Balrampur, Chhattisgarh, India
→
Summary
Managed comprehensive sales and customer service operations, ensuring client satisfaction and efficient inventory control for a furniture retail outlet, consistently achieving sales targets.
Highlights
Assisted an average of 20+ customers daily with product inquiries and purchases, consistently achieving sales targets and enhancing customer satisfaction.
Streamlined inventory and stock control processes, reducing discrepancies by 15% and ensuring optimal product availability.
Managed all billing and after-sales support, promptly resolving customer issues to maintain a high level of client retention.
Maintained accurate sales records and generated weekly reports, providing critical data for sales forecasting and performance analysis.
Education
Sant Gahira Guru University
Bachelor of Commerce (B.Com)
Commerce
Jawahar Navodaya Vidyalaya
→
Senior Secondary (12th)
Commerce
Grade: 79%
Languages
English
Proficient
HIndi
Native
Skills
Communication
Communication Skills, Internal Communications.
Customer Relations
Customer Handling, Client Management, Customer Service, Client Retention.
Sales & Marketing
Sales, Marketing, Sales Strategy, Market Research, Competitive Analysis, Product Positioning.
Inventory Management
Stock Control, Supply Chain, Process Improvement.
Design & Collaboration Tools
Canva, Graphic Design, Teamwork, Collaboration.
Office Productivity
Basic Computer Knowledge, MS Word, Document Processing, PowerPoint, Presentation Software.
Operations & Strategy
Operational Support, Startup Operations, Process Improvement, Strategic Planning, Business Development, Decision-Making, Problem-Solving.
Data Analysis
Sales Records, Reporting, Performance Analysis, Sales Forecasting.
Interests
Learning & Development
Learning new things, Continuous Learning, Personal Development.
Reading
Reading.
Cooking
Cooking.